City Carrier Assistant (CCA) Postal Academy Practice Test & Prep

Session length

1 / 20

What is the expectation regarding CCAs and their timeliness?

CCAs are expected to prioritize safety over speed

CCAs must complete their routes whenever convenient

CCAs are expected to arrive and complete their routes on time consistently

City Carrier Assistants (CCAs) have a critical responsibility to deliver mail and packages efficiently while also adhering to specific timelines. The expectation for CCAs to arrive and complete their routes on time consistently aligns with the Postal Service's commitment to reliable service. This means that while they should maintain a pace conducive to timely deliveries, they also need to ensure that they follow protocols and guidelines that dictate the proper sequence and processes required for mail delivery.

Understanding this, it is vital for CCAs to manage their time effectively, which involves planning their routes, adhering to delivery schedules, and making necessary adjustments for unforeseen circumstances while still focusing on timely completion. This expectation supports customer satisfaction and operational efficiency within the postal system, highlighting the importance of punctuality in the role of a CCA. Therefore, this option encapsulates the essence of a CCA's responsibilities, emphasizing the need for reliability and consistency in their service.

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CCAs should aim to finish their routes in half the expected time

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